Terms of Service

Welcome to our online store! By using our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. General

  • These Terms of Service govern your use of our website and purchases made from our store.

  • We reserve the right to update or modify these terms at any time without prior notice.

  • By continuing to use our site, you accept any changes to these terms.

2. Orders & Payments

  • All orders are subject to availability and confirmation of payment.

  • Prices listed are in EUR and include VAT where applicable.

  • We accept major credit and debit cards, as well as other payment methods displayed at checkout.

  • We reserve the right to cancel orders for reasons including but not limited to suspected fraud, pricing errors, or stock unavailability.

3. Shipping & Delivery

  • We aim to dispatch all orders within the estimated delivery timeframe provided at checkout.

  • Delays may occur due to unforeseen circumstances beyond our control.

  • Shipping costs are calculated at checkout and are non-refundable unless stated otherwise.

4. Return Policy Thank you for shopping with us! We want you to love your purchase, but if you need to return an item, we’re here to help. Please review our return policy below.

Returns

  • You have 28 days from the date of delivery to return an item.

  • Items must be returned in their original condition, unused, and in their original packaging.

  • Proof of purchase is required for all returns.

Non-Returnable Items Certain items cannot be returned, including:

  • Custom or made-to-order items

  • Sale or clearance items

  • Gift cards

  • Items that have been used or damaged after delivery

How to Return an Item

  1. Email us at [your email] with your order number and reason for return.

  2. We will provide you with return instructions and a return shipping address.

  3. Pack the item securely and send it back via a trackable shipping service.

  4. Once we receive and inspect the item, we will process your refund within 7-10 business days.

Refunds

  • Refunds will be issued to the original payment method.

  • Shipping costs are non-refundable unless the item is faulty or incorrect.

  • If an item is returned damaged or not in its original condition, a partial refund may be issued.

Exchanges We do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order.

Damaged or Faulty Items If you receive a damaged or faulty item, please contact us within 48 hours of delivery at [your email]. We may request photos of the issue and will arrange a replacement or refund as necessary.

5. Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our maximum liability for any claim is limited to the amount paid for the purchased product.

6. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.

7. Governing Law

  • These Terms of Service are governed by the laws of Ireland.

  • Any disputes arising from the use of our website or purchases made shall be resolved in the courts of Ireland.

8. Contact Us If you have any questions about these terms, please contact us at nestinginkildare@gmail.com